Stop passing your clients off to the airline or telling them to "book it themselves" and hoping for the best. I'll teach you the exact scripts, workflows, and systems I use to confidently anticipate airline challenges, solve booking problems, and support clients through every step of their travel experience. This isn't about just booking the airfare. It's about servicing the airfare, which is your job!
AYFKM with this lack of give-a-shit behavior? Look, your job doesn't end when you sell your client on that dream vacation. Not if you want to be a successful travel advisor, anyway.
If their airport experience is a disaster, then all they'll remember about their trip is what you didn't do. If something goes wrong and your only response is "Sorry, you'll have to talk to the airline," then you just handed their loyalty to someone else. WHY would they ever call you again?
1 easy payment of
3 easy payments of
Think outside the box and solve air travel problems like a pro.
Advise on when & where to buy, what airline to use, and which itinerary to choose.
Track flights, plan for delays, and create back-up plans before disaster strikes.
Deliver white-glove service that turns one-time bookings into lifelong loyalty.
Take full control of the client experience, every step of the way.
Confidently navigate connections, missed flights, and general airport chaos.
MODULE 1: Buckle Up
MODULE 2: Why Do the Damn Air
MODULE 3: Passenger (PAX) Rights
MODULE 4: Protect Your Ass
MODULE 5: Flight School 101
MODULE 6: Be in the Know & Workflow
MODULE 7: Booking the Flight
MODULE 8: It's Booked, Now What?
MODULE 9: Before the Flight
MODULE 10: The Final Countdown
MODULE 11: Communication & Connection
MODULE 12: When Shit Hits the Fan
MODULE 13: After the Flight
Airline Baggage Policies for All Major US Airline Carriers
Airfare Acronyms for Travel Agents
How to Navigate an Unsolvable Air Crisis
Weather Expectations Email Templates
Travel Issues and Problem Solving Ideas with the Solutions
How to Prep a Client for a
Too Tight Connection
The Ultimate Prep Your Family Flight Checklist
Marcie's "Pre-Travel Call" Email Template
Pre-Flight Checklist - 45 Day Countdown
1 easy payment of
3 easy payments of
see Course Terms & Conditions
Please Note: This is a nonrefundable course. It can change your life if you believe in yourself and are willing to change how YOU work. There are no guarantees in anything sales related, but I'll be here to help and support you in the Facebook group after you have completed the modules.
You won't get any fake bullshit from me — and that might mean I'm not right for you! I'll call you on your bad habits, hold you to high standards, and make you own up to what's got you burnt out and broke. You might not like what I say, but you will grow because of it.
My courses are built on the actual systems I use every day for my own clients. If I teach it, I do it. I built this shit from the ground up, through a lot of hard work and trial-and-error.
Now I'm here to help you burn down every outdated, play-nice, people-pleasing "rule" you were ever fed so you can rebuild your business on your terms.
I'm a travel advisor who knows her shit and takes no shit. After almost twenty years in the travel industry, I've got a pretty good handle on what works — and what doesn't.