From Closed to Home ®

the client retention course

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The No B.S. Course to Effortless Client Care for Busy Travel Advisors

FINALLY Ditch the Hustle and Build Client Loyalty

We charge fees.
We set boundaries.
We build real-ass businesses.

Sick of the "book it and forget it" mindset but don't know what to do next? this course will teach you how to:


learn tried and true strategies to build ironclad client relationships.


Increase your cost per booking: By exceeding expectations and building loyalty, you'll naturally attract clients who are happy to invest in your expertise.

Free up your time: Automated workflows and efficient communication strategies free you from tedious tasks, allowing you to focus on what matters most – building relationships with your clients.

Boost client loyalty and referrals: Happy clients become raving fans who sing your praises and refer their friends and family. From Closed to Home™ shows you how to cultivate these relationships and turn one-time bookings into lifelong clients.

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I personally have been utilizing this method for more than 15 years.

Learn to communicate effectively and build trust WITH boundaries.

the from closed to home method

Ditch the generic approach and create seamless client experiences for every type of traveler, from budget-minded to luxury jet-setters.


I know you care about your aligned client's vacation as much as your own, so let's lean into knowing what they need before they do!


Forget chasing one-time bookings. Learn to build lasting relationships that keep aligned clients coming back year after year (and spending more $$) while referring their friends.


glued to my phone, chasing down leads, feeling like a glorified booking engine.

Clients would disappear after they booked, and the cycle would start all over again.

There had to be a better way.

And then I implemented these strategies. I streamlined my workflows, mastered the art of client communication, and learned to anticipate my clients' needs before they even arose. The result? A thriving business built on loyalty, referrals, and repeat clients who rave about my service.

This course was written by me, based on my OWN experiences (and we all know by now - I'm not for everyone so don't @ me).

I designed my workflow to keep me in the travel office less than 20 hours a week, making the most money I've ever made.

I'm not going to sugarcoat things, but take it from me...if you don't provide the service that clients deserve, there is no fucking reason they will return for more. Let's level up the luxury care even if you do not sell luxury vacations (yet). Concierge service takes your business into a whole new elevation and if you don't like texting, it's time to hit the X on this page, because my entire business was built on the specific idea that connecting should happen with an emoji and open ended question via tapping.

This course isn't just about service; it's a business transformation roadmap. You'll learn battle-tested strategies to build ironclad client relationships that keep your calendar full with repeat travelers and referrals.

I know what you're feeling because I've been there -

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course overview, module descriptions, live testimonials, and faqS

Text like a pro, protect your peace, and set strong AF boundaries that keep your time (and sanity) intact.




course details

module 01

Badass Boundaries

Keep clients engaged post-booking with trust-building touchpoints that make them feel seen and supported.




module 02

Post-Sale Relationship Building

Read your clients like a damn book. Anticipate needs, exceed expectations, and deliver killer service.




module 03

Intuitive Service Skills

Prep like a pro—create custom itineraries, send updates, and smooth out the chaos before they even pack.




module 04

Seamless Travel: 60 Days to Go

Send reminders, build hype, and confirm the details so their trip kicks off with clarity (not confusion).




module 05

Final Countdown: 30 Days to Go

Learn how to handle hiccups like a badass—solve problems fast and turn messes into magic moments.




module 06

Navigating Bumps in the Road

Lock in lifetime loyalty with killer follow-ups, thank-you touches, and post-trip strategies that sell.





module 07

Follow-Up & Loyalty

  • Workbook
  • Private Facebook Group
  • All-Inclusive Resort Trello Workflow Board
  • Tracker Trello
  • Example Tracker Trello Workflow Board
  • Print Out Modules 4+5 For Reference
  • Text + Email Templates
  • Trello Itinerary Training with DeeBeck




bonus

resources

PAY IN FULL

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Choose Your investment:

PAY IN three

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ONE PAYMENT OF:

THREE PAYMENTS OF:

$99

$297

Do not take this course if you:

This course is for travel advisors who are ready to:

Work smarter, not harder.

Ditch the constant hustle by customizing a workflow for each client.

Build a thriving business based on client loyalty and relationships.

Become the go-to travel advisor for aligned clients.

Wow their clients with surprises along the way.

Stop competing on price and start showcasing their true value.

Don't want to connect further than "let's book!"

Are not a texter or want to learn that texting is the BEST way to connect with clients, especially under a deadline.

Don't like cussing b/c I cuss all the fucking time.

Are cool with being basic in the service department of your travel business.

Booking’s just the start. Learn how to wow clients after the deposit so they return, rave, and refer like crazy.

The Client Experience Masterclass

FREE MASTERCLASS

WATCH THE MASTERCLASS

Join over 13,000 travel advisors in the one group that actually tells you the truth. This isn’t your typical sugarcoated advice circle giving outdated, shitty advice. I keep it real, I cuss a lot, and I will call out the way you’ve been doing this all wrong, because I’ve lived it. You've been trained poorly and often gaslit through th experience. I’ve spent 18+ years building custom, high-ticket vacations and running a business that doesn’t own me. Now I teach other advisors how to do the same: more income, less burnout, stronger boundaries, and no more working ‘til midnight for clients who drain your soul. If you are easily offended or a pearl-clutcher, leave now. If you’re ready to change your business... hit join!

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